Email Integration
Email integration is the process of connecting an email service to other software applications such as customer relationship management systems, invoicing and payment tools, and marketing automation platforms. Email integrations allow companies to streamline communication between users, prospects, and customers to improve overall efficiency and productivity.
Embedding communications into your app ensures your users have the information they need to deliver fast and high-quality service.

Our Vision
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Professionalism
Business emails provide a professional means of communication, allowing you to present yourself and your company in a formal and credible manner. They offer a level of professionalism that may not be achieved through other communication channels.
Documentation
Emails serve as written records of communication, providing a paper trail for future reference. They can be used to clarify agreements, document decisions, and serve as evidence in case of disputes or legal matters.
Efficient and Timely Communication
Emails allow for efficient and timely communication within and outside the organization. They enable you to send messages, share information, and collaborate with colleagues, clients, suppliers, and partners, regardless of their geographical location.
Formal Communication
Business emails are suitable for formal communication, such as sending proposals, contracts, or official announcements. They provide a structured format for conveying information and maintaining a professional tone.
Remote Collaboration
In today’s digital age, remote work and virtual collaboration are becoming increasingly common. Business emails facilitate seamless communication and collaboration among team members, even when they are located in different time zones or working remotely.
Marketing and Promotion
Email marketing is a powerful tool for businesses to reach their target audience. With business emails, you can send marketing campaigns, newsletters, product updates, and promotional offers directly to customers’ inboxes, allowing for personalized and targeted communication.
Customer Support
Business emails serve as a primary channel for customer support and inquiry handling. Customers can reach out with questions, concerns, or requests, and businesses can respond promptly, providing assistance and building customer relationships.
Networking and Relationship Building:
Business emails enable networking and relationship building with clients, partners, and industry professionals. You can initiate and maintain professional connections, exchange information, and collaborate on opportunities through email communication.
Privacy and Security:
Business emails offer a level of privacy and security, particularly when compared to other communication channels like social media or instant messaging. They provide control over the distribution of information, allow for encryption and secure attachments, and can be safeguarded with authentication measures.
Branding and Consistency
Using business emails with a customdomain (e.g., yourname@yourcompany.com) enhances brand identity and reinforces your professional image. Consistently using branded email addresses across your organization fosters recognition and credibility.
Why we do we need
Email integrations enable businesses to send automated correspondence based on customer actions or contact data. This makes it easier for companies to respond faster, provide better support across their entire customer base and track customer activity across different channels.
Here are some other benefits of implementing email integrations.
- Reduce context switching
- Cost and resource optimization
- Personalization opportunities
- Email deliverability

Key Features
Business email integration offers a range of features that enhance communication, productivity, and efficiency. The specific features can vary depending on the integration you choose and the tools or platforms involved. Here are some common features of business email integration:

Email Synchronization

Email Tracking

Contact and Calendar Sync

File and Attachment Management

Unified Inbox

Task and Project Management

CRM Integration

Analytics and Reporting

Helpdesk and Support Ticketing

Collaboration and Communication

Email Automation

Mobile Accessibility
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Frequently Asked Questions
What is email integration in a CRM?
Building an Email integration in to a CRM, enables users to send and receive emails directly from within the CRM, eliminating the need to switch between different applications to manage customer interactions. The email correspondence is automatically recorded in the CRM, allowing users to easily track and view all communication history with a particular customer.
Is there an email or inbox parsing API?
Yes, there are APIs available for email/inbox parsing. With access to real-time data and customer profiles, organizations can use the email parsing capabilities of the API to understand consumer behavior and trends, display relevant content, products, and services, and build personalization models.
This data-driven approach helps businesses identify their strengths and weaknesses, drive up retention, and prevent customer churn.
How can you use email integrations in marketing?
Email integrations help marketers automate and streamline communication, ensure emails are delivered on time, and send customers personalized messages. These features can increase engagement with existing customers and drive new leads
By integrating with popular email service providers such as Rbroz marketers can easily segment and target their user base, create automated triggers for welcome emails and abandoned cart emails, develop personalized content campaigns, and much more.
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